Frequently asked questions

About the company

What is MFA Electronics?

We are a multi-brand agency company, distributing our brands through various sales channels in the Egyptian market.

Do you offer products from more than one brand?

Yes, we offer products from a range of brands through multiple sales channels.

How can I contact you?

Please visit Contact us.

Shipping and Delivery

What is the delivery time within Cairo?

Inside Cairo, usually within 48 hours, learn more.

What is the delivery time outside Cairo?

Outside Cairo within 4 business days, learn more.

Are the delivery dates fixed?

These are estimated dates and may vary, learn more.

Returns and exchanges

Are returns and exchanges available?

Yes, in accordance with Egypt’s Consumer Protection Law, learn more.

Are there any cases excluded from the replacement?

Exceptions may apply depending on the circumstances and the product’s condition at the time of ordering. Learn more.

How do I submit a return or exchange request?

Contact us with your order number and order details.

Payment

What payment methods are available?

Payment methods vary by sales channel. To confirm, contact us.

Is online payment safe?

Payment is made through a secure payment page according to the selected sales channel. For any assistance, contact us.